Kiora Labs

Help center

Support center

Professional support guidance for accounts, subscriptions, privacy, and app access. This page applies to Kids Plus.

How we can help

Kids Plus support will be available when the app launches.

Login and account access
Subscriptions and restore purchases
Family invitations
Privacy and sharing controls
Notifications
Family or household access
Data export or deletion requests
Bug reports and diagnostics

Contact support

Email us from the address linked to your account and include the app name, device model, operating system version, and a clear description of the issue.

Estimated response time: 24–48 business hours.

support@example.com

Frequently asked questions

Is Kids Plus a medical app?

No. It is planned as a family organization product, not a medical diagnosis or treatment product.

Will parents control access?

Yes. Access and privacy controls are core to the company platform.