Kiora Labs

Help center

Support center

Professional support guidance for accounts, subscriptions, privacy, and app access. This page applies to Dad Plus.

How we can help

Dad Plus support will be available when the app launches.

Login and account access
Subscriptions and restore purchases
Family invitations
Privacy and sharing controls
Notifications
Family or household access
Data export or deletion requests
Bug reports and diagnostics

Contact support

Email us from the address linked to your account and include the app name, device model, operating system version, and a clear description of the issue.

Estimated response time: 24–48 business hours.

support@example.com

Frequently asked questions

Is Dad Plus separate from Aura Baby?

Yes. It is planned as a distinct app while sharing the same corporate platform and design principles.

Will it support shared households?

The intended model is family-aware, with privacy and permission decisions handled explicitly.